Sales & support
WhatsApp Sales Desk
Your WhatsApp, turned into a sales team that never sleeps.
Sales Desk replies on your WhatsApp Business number in seconds, takes orders and bookings inside the chat, follows up with people who didn't buy, and tells you what needs you.
The problem
Customers message at rush hour and late at night. Nobody answers in time, the order goes to the shop next door, and interested buyers are never followed up.
How WhatsApp Sales Desk fixes it
An assistant that knows your products, prices and FAQs answers in seconds, books and takes orders in the chat, and hands anything tricky to you, on your own WhatsApp.
Features
What it does
Replies in seconds, 24/7
Answers price, size, stock, delivery, payment and opening-hours questions from your own products and FAQs.
Orders inside the chat
"2 suits size M, deliver to DHA Lahore, COD" becomes a numbered order with stock updated.
Bookings and reminders
Offers free slots from your opening hours, blocks double bookings and sends 24-hour and 2-hour reminders.
No lead goes cold
Scores every chat, moves it from New to Interested to Ready to buy, and follows up automatically.
Tricky chats come to you
Complaints, refunds and "can I talk to a person" pause the assistant and alert you on WhatsApp.
You choose how much it does
Draft replies for you to approve with one tap, reply automatically, or switch it off.
Built for
- Online stores and boutiques
- Salons and clinics
- Restaurants and cafés
- Service businesses that sell on WhatsApp
Questions
Do I need a WhatsApp Business number?
Yes. You connect it in one tap through Meta. Until then you can try Sales Desk in practice mode with sample chats.
Which languages does it reply in?
The built-in replies understand English and Roman Urdu. With smart replies switched on, it answers in the customer's own language, Arabic included.
Can I check replies before they go out?
Yes. Choose "Draft replies for me" and approve each one with a tap.
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Explore →Try it free
Try WhatsApp Sales Desk free for 14 days.
Sign in, and it opens with sample data so you can see how it works before you connect anything.